To obtain the patch, please provide your PowerWorld Simulator or Retriever Customer Account User Name and Product Identification in the spaces below. If you do not know this information, please contact us at support@powerworld.com.

Customer Account
User Name
Password
(Product ID)
First Name
Last Name
Email Address

PowerWorld Corporation will match your Customer Account User Name with your Product ID and determine of which product you are a licensee. You will then be prompted to save the patch installation file to your hard drive. Remember where you save this file on your hard drive, and then go to this location and run the file.